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Ushur

Automate your communications and process workflows. Lower cost. Improve customer experience. Free your people.
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Company Description

Ushur’s Intelligent Automation platform is purpose-built to automate enterprise processes and customer conversations. Powered by artificial intelligence (AI), Ushur’s SaaS offering delivers “out-of-the-box” AI that can quickly be customized by business owners, without IT teams’ involvement, to create rapid and high-value workflow automation as well as automating engagements. Ushur adopts a non-disruptive, insertion approach to complement existing technologies, system of records and processes, and promises to reduce processes from weeks to hours, all while improving customer satisfaction.

Key Products

See All Products

Smartmail

SmartMail enables you to automate your email inbox and eliminate queue times for your customers with powerful AI and process automation.

Covid-19 Rapid-response

Quick process automation with conversational AI

Ushur

Insurance

“Ushur supports our proposition as a digital-first insurance company. It delivers both omnichannel customer engagement and operational efficiency. These capabilities will prove invaluable with our ongoing transition to remote work and give us the agility to respond to other events so we can continue meeting our customers’ needs" Richard Harding CEO at Tower Insurance

Ushur

Insurance

“Ushur is a true partner in our digital transformation. Their ability to rapidly prototype and automate customer journeys has provided Unum with a competitive edge, delighting our customers while allowing our employees to focus on higher-value work. As impressive as their technology is, the quality of the Ushur team may be what sets them apart. They truly care about our success.” Mike Simonds COO at Unum

Ushur

Banking

“The results we got were phenomenal, and we hadn’t written a line of code. We’d never seen anyone who could do that. From our standpoint, Ushur were the only ones out there truly doing something different.” Ken Lynch Head of IS, Irish Life

Ushur

Insurance

"We looked at several vendors to help us transform our customer experience and ultimately chose Ushur because of their Invisible App. To be able to serve our customers (especially seniors) on a seamless channel, without any need for downloads or having to deal with an app, is a game changer." Ashley Restad Program Director, Healthspire

Multiple

Smartmail

SmartMail enables you to automate your email inbox and eliminate queue times for your customers with powerful AI and process automation.

Multiple

Covid-19 Rapid-response

Quick process automation with conversational AI

Multiple

Virtual Customer Assistant

Deploy virtual agents powered by conversational AI to automate inbound and outbound customer communications for improved CX and lower operational costs.

Multiple

Invisible App

Invisible App lets you directly interact with customers and prospects without having to build, test, deploy and support your own custom apps.

Ushur

Insurance

“Ushur supports our proposition as a digital-first insurance company. It delivers both omnichannel customer engagement and operational efficiency. These capabilities will prove invaluable with our ongoing transition to remote work and give us the agility to respond to other events so we can continue meeting our customers’ needs" Richard Harding CEO at Tower Insurance


Ushur

Insurance

“Ushur is a true partner in our digital transformation. Their ability to rapidly prototype and automate customer journeys has provided Unum with a competitive edge, delighting our customers while allowing our employees to focus on higher-value work. As impressive as their technology is, the quality of the Ushur team may be what sets them apart. They truly care about our success.” Mike Simonds COO at Unum


Ushur

Banking

“The results we got were phenomenal, and we hadn’t written a line of code. We’d never seen anyone who could do that. From our standpoint, Ushur were the only ones out there truly doing something different.” Ken Lynch Head of IS, Irish Life


Ushur

Insurance

"We looked at several vendors to help us transform our customer experience and ultimately chose Ushur because of their Invisible App. To be able to serve our customers (especially seniors) on a seamless channel, without any need for downloads or having to deal with an app, is a game changer." Ashley Restad Program Director, Healthspire


Company Details

Headquarter

Not Available

Number of Employees

21-50

Founding Year

2014

Solution Tags

Not Available

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