Accelirate’s managed roc accelirate managed robotic operations center (roc) is a 24/7 maintenance and support program specifically designed for enterprises that have scaling automation deployments is a major objective. the managed roc utilizes a broad set of tools and utilities that allow the accelirate team to support an at scale rpa implementation at a lower cost while utilizing onshore resources. these tools and utilities include, automated deployment utilities, automated provisioning scripts, and alerting and monitoring dashboards, l1, l2, and automation infrastructure support. accelirate roc this inclusive operations center service includes: process and bot monitoring, automation maintenance, support, bot utilization reports and metrics, optimization recommendations, reviews of common business and technical bot exceptions, custom automation dashboards, and resolution recommendations.
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